ShippingAll items will be shipped as soon as payment has been cleared into our bank account. Delivery time is usually 7 working days worldwide, depending on the product and production times.ReturnsMaking sure that our customers are 100% satisfied is the number one priority of Rebel Imports. We will always strive to provide you with the best possible customer service at all times. We know that having to return a product can be frustrating and annoying. If you do experience any problems with the particular item or other products you have bought, we've created a very simple procedure so you canget it sorted out with the least amount of inconvenience.Faulty Or Damaged GoodsIf your purchase was damaged or faulty when you received it we will gladly offer to replace the item with an undamaged one. Incorrectly Supplied GoodsIf we sent you something that you didn't order, sent you the wrong thing, or sold you something that doesn’t match its description, we'llbe more than happy to exchange them for the correct goods, or will offer you a refund..For items being returned for exchange, all that we ask is that they are returned to us in their original condition so that they can be re-sold. Regrettably if they have been damaged by you, or have been damaged through use, we will not be able to accept their return.What If You Change Your Mind?Regrettably, Rebel Imports will not normally offer to refund or allow you to return Electronic items if you simply change your mind, or if you just don’t want them any more.Procedure For Returning OrdersWhere goods supplied are faulty or damaged, or have been incorrectly supplied we will gladly accept their return. Returned goods must be accompanied by a Return Material Authorisation (RMA). You can apply for an RMA from the Management Department Sales@RebelImports.co.ukReturning Overseas OrdersPurchasing electronics internationally is exactly the same as purchasing in the UK. If you wish to apply for an Return MaterialAuthorization (RMA), please phone or email our Management at Sales@RebelImports.co.ukor fax notice of intention to lodge(RMA) at all times throughout the refund/exchange process.Refund Payment MethodsIf you paid using TT or Bank Transfer, we will refund your account the same way your funds were deposited to ours.·If you paid using your credit card, we will re-credit your card account,·If you paid by cheque, we will gladly send you a cheque refund,·If you paid by cash though, for your security we will send your refund as a cheque.
